Workforce Diversity

We place excellent service above all else. MBNA associates are hired on the basis of their ability to serve our customers.

Success in any business comes from knowing one's customers. MBNA's millions of customers represent a variety of cultures and backgrounds. So do our thousands of MBNA associates. We hire people who like people—which is a large part of why our products are ranked at or near the top in the industry for customer loyalty.

Yes, it's the law. It's also the right thing to do, and a cornerstone of our company values. MBNA is absolutely committed to fairness and equal opportunity for all of our associates, each of whom deserves an opportunity to succeed, grow, and enjoy the rewards of their talent and hard work.

It's The Right Thing to Do.

MBNA associates are absolutely committed to fairness and equal opportunity for all. MBNA promotes a diversity-friendly work environment, which means that all associates deserve an opportunity to succeed, grow, and enjoy the rewards of their hard work and skills.

It Makes Sound Business Sense.

MBNA associates reflect the variety of customers we serve. Our millions of customers in Canada and around the globe include people of various races, religions, ages, and beliefs. Success in any business depends on knowing one’s customers. To that end, we hire talented people from a diverse range of backgrounds who are committed to providing the very best products and service to MBNA customers.

It Permeates Everything We Do.

Our parent company, Bank of America operates an extensive internal Learning and Leadership Development line of business which provides professional development opportunities, skill enhancement, and leadership education throughout the corporation. Our learning programs help associates value differences in all situations—not just in the workforce, but among our millions of customers. By promoting a better understanding of differences, MBNA associates are more effective at working together and leading, as well as more effective at interacting with each customer.

MBNA's commitment to equal opportunity and a fair workplace is a matter of policy and practice:

MBNA Canada will recruit, hire, educate, and promote persons in all job categories on the basis of merit only.
MBNA does not tolerate harassment of any kind in its workplace. The company enforces a strong policy against any form of harassment.