• What is the minimum and maximum age that I can get insurance?
• What is the maximum limit for valuable items such as jewelry or video cameras?
• I have been diagnosed as suffering from a medical condition, can I get insurance?
• What is the maximum excess we have to pay if we need to claim under a family policy?

What is the minimum and maximum age that I can get insurance?

The minimum age limit for the policyholder is 18 for both single trip and annual cover. The MBNA Travel Insurance has an age limit of 64 for both single trip and annual cover.

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What is the maximum limit for valuable items such as jewelry or video cameras?

The maximum limit for all valuable items under the Personal Effects and Baggage section of the policy (such as such as jewelry or video cameras) is £1,500. There is also a limit for any one article, pair or set of articles of £250.

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I have been diagnosed as suffering from a medical condition, can I get insurance?

If you or any of your travelling companions have been admitted to hospital as an inpatient in the past 2 years or have suffered from or received any form of medical advice, treatment or medication for:

• Heart or circulatory related condition (e.g., hypertension, angina, stroke, etc.)
• Lung or breathing related condition other than well-controlled, mild asthma, suffered in isolation
• Cancerous condition
• Kidney related disorder

Then you must contact Health Check, our health screening service, to arrange cover for that condition. Failure to advise Health Check may result in claims for those undisclosed conditions not being paid. The phone number for Healthcheck is 0800 023 2163 (Option 2).

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What is the maximum excess we have to pay if we need to claim under a family policy?

There is a £50 excess that applies to each and every claim for each insured person under certain sections of the policy.

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